Monthly Archives: November 2010

Kantum Mechanics

Yesterday on the radio: “Immanuel Kant gave managers the best way to never make mistakes”. Is that true that Manu K. (1724 – 1804) found out the Philosopher’s Stone of Management 200 years before Windows, and it is not yet … Continue reading

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A K.P.I. culture.

KPI’s. Key Performance Indicators. Things of beauty. Performance Indicators would not suffice, they had to be Key, no less. We all came once across an ad or a discussion: “here at WeReSoGood, Inc. we have a KPI-oriented culture“. Darn, I … Continue reading

Posted in Sounded like a good idea at the time... | Leave a comment

It’s high time customers adjusted!

Governor’s log, corpdate 2010. As we are orbiting around the quarterly corporate event of a Fortune 500 company, a workshop on process optimization and the best path to “delighted customers” is taking place. The company strategic multi-year-plan insists on the … Continue reading

Posted in Fire that guy | Leave a comment